Difference between revisions of "Draft Revised TSC Communication Plan"

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** roles and responsibilities
 
** roles and responsibilities
 
=== Marketing Committee ===
 
=== Marketing Committee ===
** delivery plan against roadmap (and progress against that plan)
+
* delivery plan against roadmap (and progress against that plan)
** Project status overview
+
* Project status overview
** Product Status overview
+
* Product Status overview
 
=== The Steering Divisions ===
 
=== The Steering Divisions ===
** delivery plan against roadmap (and progress against that plan)
+
* delivery plan against roadmap (and progress against that plan)
** Project status overview
+
* Project status overview
** Product Status overview
+
* Product Status overview
** ?? weekly/monthly report of TSC issues assigned to the steering division.  What format should this take?  Full issues, or just links back to gForge.  Suggest full issues listing in an email.
+
* Monthly report of TSC issues assigned to the steering division.  
  
 
=== The co-chairs ===
 
=== The co-chairs ===
** delivery plan against roadmap (and progress against that plan)
+
* delivery plan against roadmap (and progress against that plan)
 
=== The HL7 membership ===
 
=== The HL7 membership ===
** delivery plan against roadmap (and progress against that plan)
+
* delivery plan against roadmap (and progress against that plan)
 
=== The Advisory Council ===
 
=== The Advisory Council ===
 +
The CTO, John Quinn, and the TSC Chair attend the meetings of the Advisory Board.
 +
 
=== The Affiliates Council ===
 
=== The Affiliates Council ===
 +
For 2009, Ravi Natarajan and Helen Stevens Love will develop a communication strategy to be reviewed at the 2009MayWGM.
 +
 
=== The wider community of HL7 users and stakeholders ===
 
=== The wider community of HL7 users and stakeholders ===
 
+
For 2009, a project has been proposed for "TSC Visibility" to illuminate the activities and different roles and responsibilities of the TSC.
  
 
==Communication to the TSC==
 
==Communication to the TSC==
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***Referral from Ballot reconciliation (through SDs) to TSC
 
***Referral from Ballot reconciliation (through SDs) to TSC
 
*Maintain a '''list server''' for internal TSC communications
 
*Maintain a '''list server''' for internal TSC communications
*Establish a '''mail address, like tscIssues@hl7.org''' through which new issues (using the form) and  questions can be submitted
+
*Establish, '''''for those persons not wishing to escalate issues or questions through their Steering Division Representative, an online form for anonymous input''''' <s>'''mail address, like tscIssues@hl7.org''' </s> through which new issues (using the form) and  questions can be submitted.  This will take the form of a service such as the [http://www.hl7.org/FirstTime/suggest.cfm new attendees suggestion form].
  
 
==Communications from the TSC==
 
==Communications from the TSC==
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**'''TSC issues list'''
 
**'''TSC issues list'''
 
**TSC issue list
 
**TSC issue list
**Search capability ''''?is this something that the gforge tracker supports?''''
+
**Search capability '''' on TSC Wiki
 
*'''Status reports''' (central, easily found, well tracked) on:
 
*'''Status reports''' (central, easily found, well tracked) on:
 
**Ballots
 
**Ballots

Latest revision as of 14:53, 30 January 2009

Communications plan

Who does the TSC communicate with?

This section of the plan describes how the TSC communicates with different groups, and the purpose and value of that communications. It may also include some examples of the sort of communications that are most valuable for each group.

The board

  • Topics to report to the board
    • major product proposals
    • suggestions for new external relationships
    • standards currently in use, and under development
    • financial reporting on funded activities
    • proposals for funded activity
    • delivery plan against roadmap (and progress against that plan)
  • Topics to hear from the board
    • roadmap and strategic direction
    • roles and responsibilities

Marketing Committee

  • delivery plan against roadmap (and progress against that plan)
  • Project status overview
  • Product Status overview

The Steering Divisions

  • delivery plan against roadmap (and progress against that plan)
  • Project status overview
  • Product Status overview
  • Monthly report of TSC issues assigned to the steering division.

The co-chairs

  • delivery plan against roadmap (and progress against that plan)

The HL7 membership

  • delivery plan against roadmap (and progress against that plan)

The Advisory Council

The CTO, John Quinn, and the TSC Chair attend the meetings of the Advisory Board.

The Affiliates Council

For 2009, Ravi Natarajan and Helen Stevens Love will develop a communication strategy to be reviewed at the 2009MayWGM.

The wider community of HL7 users and stakeholders

For 2009, a project has been proposed for "TSC Visibility" to illuminate the activities and different roles and responsibilities of the TSC.

Communication to the TSC

Inward communications to the TSC should occur through several paths, including:

  • PIC performs a useful communication path today for individuals and new volunteers and affords the added advantage of a forum for discussing procedural issues before they are added ot the PIC open issues list. This role should be continued with PIC as a TSC-appointed committee, and they should continue to maintain the PIC open issues list.
  • The TSC will hold an "open mic" session for Co-chairs at each TSC Retreat (Plenary) Meeting with the issues written, logged and formally tracked
  • Issues list- The TSC maintains and tracks a publicly available issues list for topics under TSC consideration. This list will require:
    • Submittal form - the TSC should develop a standard form for documenting issues. This form should allow the submitter to classify the type and severity of the problem, should identify the perspective from which the individual is submitting the issue, a description of the issue, and the submitters desired or recommended action to resolve the issue. This form would be used for both the "open mic" sessions and for e-mail submissions.
    • Issue posting Active issues should be posted and tracked on the TSC Wiki
    • Submissions Issues for the list would be received from:
      • the TSC "open mic" sessions,
      • e-mail submittal (below) or by
      • Referral from Ballot reconciliation (through SDs) to TSC
  • Maintain a list server for internal TSC communications
  • Establish, for those persons not wishing to escalate issues or questions through their Steering Division Representative, an online form for anonymous input mail address, like tscIssues@hl7.org through which new issues (using the form) and questions can be submitted. This will take the form of a service such as the new attendees suggestion form.

Communications from the TSC

Outward communications from the TSC should include:

  • e-News - routine contributions from TSC
  • Newsletter articles
  • TSC Report at a WGM General Session
  • Summary of TSC Plenary and copies of presentation posted on web site
  • TSC Wiki (open for reading)
    • Maintain a "message" for TSC at the root of the Wiki
    • Minutes & Agendas
    • TSC issues list
    • TSC issue list
    • Search capability ' on TSC Wiki
  • Status reports (central, easily found, well tracked) on:
    • Ballots
    • Projects (scope statements and status)
    • Normative content
    • Architecture/Methodology Issues, etc.
    • Search capability